We will work with you to determine the right approach for your lottery, in line with your specific objectives and fundraising goals.
Our extensive experience in the charity and non-profit sector enables us to provide unique insights to inform your lottery strategy and make sound decisions that will achieve results.
We provide regular guidance and recommendations around customer acquisition and marketing, budget and financial planning, ROI forecasting, and more.
At StarVale, we work with you to explore the perfect marketing mix to achieve your fundraising goals. You decide how much to do in-house, and how much to hand over to our highly capable creative team.
Whether it’s designing a bespoke lottery website that highlights and reinforces your brand, or pulling together creative concepts for marketing campaigns, we are your partners in marketing.
Designed specifically to drive recurring fundraising revenue while providing players with a fun and engaging experience, our leading technology is intrinsic to the success of StarVale lotteries.
Our systems, software, database and websites are entirely owned, designed, developed, tested and maintained by StarVale’s expert team.
We provide comprehensive services encompassing lottery and raffle ticket sales through in-person, phone, and online channels, along with draw fulfilment and prize distribution. Lottery draws are run with a Gambling Commission certified random number generator ensuring full compliance.
With our extensive expertise in the society lottery sector, we have the knowledge, skills, and in-house resources to deliver precisely what our clients want, exactly when they need it.
With StarVale, your organisation is supported by a dedicated relationship manager who is your main point of contact for all things lottery-related.
Our locally-based support team is here to help players with general enquiries around ticket purchases, prizes, etc via your dedicated lottery helpline or email.
StarVale is licensed and regulated by the Gambling Commission and is fully compliant with the Gambling Commission’s Remote Gambling & Software Technical Standards (RGSTS) and Remote Testing & Audit Strategy (RTAS), as well as with PCI and Bacs.
As well as ensuring our compliance obligations are met, we also provide regular compliance training for our clients to help them meet ongoing requirements and put their mind at ease.
We provide fully-automated reporting, giving you a clear picture of weekly returns, campaign results, subscriber retention and more.
Regular reviews provide the ideal opportunity to delve into the numbers with our clients and make strategic decisions together around how best to achieve lottery growth.
We offer cost-effective direct debit payment processing and origination services via our sister company, DDPay. This ensures our clients have access to cost-effective automated direct debit payment systems without any additional bank charges from our clients’ banks, as can often be the case.
DDPay Ltd is a bacs accredited facilities management provider sponsored by the NatWest Group.
StarVale has been a really important partner in setting up and running our lottery. They offer strategic guidance, regularly challenge us to grow our lottery, and deal with all manner of questions and queries. They are very responsive and a joy to work with.”
Stuart Osborne
Associate Head – Business Planning (Individual Giving)
NSPCC
We use StarVale to successfully manage our weekly lottery, which has grown to become one of the largest charity lotteries in the UK. Their team is incredibly helpful and supportive, and they are great at sharing learnings and generating new campaign ideas to grow our lottery. This enables us to help even more people who are affected by cancer.”
Hannah Mason,
Senior Marketing Manager (Prize-led)
Macmillan Cancer Support
“StarVale provide us with a brilliant and transparent service, proactively offering ideas and strategic guidance for improvements and efficiencies which greatly benefit our lottery program.”
Madeleine McManus
Senior Customer Segment Manager – Individual Giving
British Heart Foundation
Contact us today to discover how StarVale can help you
elevate your fundraising efforts with a lottery or raffle program.
StarVale, a subsidiary of Jumbo Interactive Limited, is a registered External Lottery Manager licensed and regulated in Great Britain by the Gambling Commission under account number 3273.